Contact Sylvania Lighting

Contact the lighting team

Include the project country so certification scope and product availability can be considered. For a calculation discussion, attach room dimensions, mounting height and the target task plane. For a controls question, identify the intended interface and any third-party controller.

General enquiries

[email protected]
+1 800 559 7926

Visit or write

Professional Lighting Center
1200 Lumen Way
Boston, MA 02110, USA

Working hours

Monday–Friday
08:30–17:30 Eastern Time

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Map illustration of the Sylvania professional lighting center

Project enquiry

What are you trying to illuminate?

Replies depend on project scope and region. Submitted specifications are reviewed as selection inputs, not as a final compliance approval.

Helpful details

Room use · dimensions · mounting · voltage · CCT · CRI · controls · timing

Samples and photometric files provide a verification path. Final performance remains conditional on the exact configuration and modeled room.

What happens next

An application review begins by separating fixed requirements from preferences. Fixed requirements may include voltage, ceiling opening, IP rating, emergency operation or a named control protocol. Preferences may include warmer CCT, tighter beam control or a particular visual rhythm. Recording that distinction helps the team avoid eliminating workable options too early.

If a photometric check is needed, the exact IES or LDT file must match the proposed lumen package and optic. Room dimensions, reflectances, mounting height and maintenance factor are then recorded with the result. A calculation supports comparison, while an on-site sample or mock-up can reveal perceived glare, surface appearance and dimming behavior that a numerical report cannot fully predict.

Availability, certification and warranty terms vary by market and product family. The response will identify where current documentation or a regional confirmation is still required. Complex controls, hazardous environments, unusual ambient temperatures and regulated clinical spaces may require a qualified local engineer before a selection can be approved.